Reference

How betpak Handles Your Personal Information

This Privacy Policy covers what we collect when you open an account, deposit via JazzCash, Easypaisa or Raast, and use betpak on any device. We keep data handling straightforward so you always know where your information goes and how to request changes.

Account data you controlPayment details kept separateCookie settings you can adjustData retention you can queryContact path to request changes

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security on betpak runs on SSL encryption across every page, login and payment step. Your account credentials are hashed and stored separately from your payment records, so a JazzCash or Easypaisa transaction log never sits alongside your login token. We review data access internally on a need-to-know basis only.

Encrypted Connections

Every session on betpak — account login, deposit confirmation, wallet verification — runs over SSL. Your data moves between your device and our servers in encrypted form at all times.

Cookie Controls

We use session cookies and analytics cookies. You can adjust cookie preferences in your browser settings. Disabling analytics cookies does not affect your ability to log in or deposit.

Data Retention Period

We keep your account and transaction data for the period required under applicable obligations. After that window closes, records are deleted or anonymised. You can ask us what period applies to your account.

Access and Correction Rights

You can request to see, correct or delete the personal data we hold. Send the request through live chat or email with your registered phone number and we will process it accordingly.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to correct, delete or export your account data, our support team handles privacy requests directly. You can reach us through live chat in your account dashboard, by email, or through the in-app message thread. We aim to acknowledge your request and confirm next steps within a reasonable time frame.

Team online

Live Chat

Open your account dashboard and start a chat session. Raise your privacy request there and our team will log it and follow up in the same thread.

Email Support

Send your data request to our support email address. Include your registered phone number so we can locate your account record quickly.

In-App Message

Use the message icon inside the betpak mobile browser view. Your request is saved to your account history and tracked until resolved.

What We Collect and Why We Collect It

betpak Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the name, email address and phone number you provide. If you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference and the wallet or account number you used — we do not store your full wallet PIN

1
or password at any point. We also collect device identifiers and session data so your login carries over smoothly between your phone browser and any saved session. Cookies track which pages you visit and how long each session runs; this helps us show you the account
2
sections you use most. We do not sell your personal data to third parties. Access to this platform depends on local law and is available only where permitted in eligible regions. If you are in Pakistan and your account is active, your transaction history — including
3
JazzCash, Easypaisa and Raast deposits — is stored for the period required by applicable record-keeping obligations. You can request a copy of the data we hold at any time by contacting our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on betpak

These are the questions we hear most often about account data, payment privacy and your rights under this policy.

We collect your name, email address and phone number at registration. Once you deposit, we also record the payment method used — JazzCash, Easypaisa or Raast — and the transaction reference for that deposit.

No. We record the transaction reference and wallet number associated with a deposit, but your JazzCash PIN, Easypaisa PIN and Raast credentials are never stored on our side.

Yes. Contact us through live chat or email, include your registered phone number, and we will compile and share the data we hold on your account within a reasonable timeframe.

Retention periods follow applicable record-keeping obligations. You can ask our support team which period applies to your specific account and when deletion or anonymisation is scheduled.

We do not sell personal data. We may share limited data with service providers who operate under confidentiality agreements, strictly for the purpose of running the platform and processing payments.

Send a deletion request via live chat or email. Include your registered phone number. We will confirm receipt, let you know if any legal hold prevents full deletion, and complete the process accordingly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoCrash HotSpin

How betpak Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Connections

Cookie Controls

Data Retention Period

Access and Correction Rights

Reach Us About Your Data

Live Chat

Email Support

In-App Message

Common Questions About Your Privacy on betpak

01 What personal data does betpak collect when I open an account?

02 Does betpak store my JazzCash or Easypaisa PIN?

03 Can I request a copy of all the data betpak holds on me?

04 How long does betpak keep my account and payment records?

05 Does betpak share my data with third parties?

06 How do I ask betpak to delete my account data?

Privacy Policy

Related pages

Related pages